When it rains it pours: yesterday I mentioned the free Webinar JoAnn Hackos will be giving where she will mention the results of the latest CIDM survey. Then I got an email from RSI Content Solutions, who make the DocZone DITA CMS which said that they were also planning on doing a Webinar presentation scheduled for the same day as the Hackos presentation. What grabbed my attention was the title in the email I was sent: “Epson America details 3 years’ ROI metrics with DITA CMS”.
From the email:
Epson chose DocZone DITA, a SaaS-based XML component content management system designed for technical documentation teams, to move themselves from unstructured content to structured content for publication in multiple output types, author content at topic level instead of document level, store the content in a CMS for easy reuse and change tracking, and much more.
So nothing concrete in terms of ROI return was had, though publishing to multiple formats and content reuse may be a part of that for Epson. Clearly the results must be good otherwise there wouldn’t be this webinar… Still, getting actual numbers is always worthwhile, and the suggestion that this will be discussed is enough to pique my interest in this webinar.
Thankfully it is not set for the same time as the Hackos webinar presentation, starting an hour later at 2pm EST. For those not in that time zone here’s the breakdown:
- 12:00 PM Mountain
- 1:00 PM Central
…and well after normal working hours in Europe.