The folks at Comtech Services Inc. are doing a series of three free webinar sessions on DITA. These ones seem to be aimed primarily at those who are either just starting out in DITA, or are looking to compare notes and get a better understanding as to what industry best practices are when it comesRead More
When I was trying to figure out the best ways to measure the type of output that my group produces, I found most of what I needed online. Here are the sources I found helpful. Useful Pre-DITA Era Articles on Metrics Articles on how to take metrics for technical documentation groups were few and farRead More
I am presenting an updated version of the presentation I gave at the Baltimore DITA Conference for the Center for Information-Development Management folks tomorrow. It is called “DITA Metrics in Production: How, When, Where and Why (and How Much?)” and focuses on how to gather DITA-based metrics and use them to focus on quality andRead More
