Analyzing the Results from the WritersUA 2014 User Assistance Tool Survey This past Saturday WritersUA came out with its 2014 User Assistance Tool Survey, based on a wide-ranging poll of those working in the technical writing field. If you look at the WritersUA page it simply displays the raw poll results without any analysis. ItRead More
Tag: Adobe
An Interview with Noz Urbina on Congility 2014
Last week I had the opportunity to do a quick interview with Noz Urbina, head of Urbina Consulting and the chief organizer (along with the folks at Mekon) of the Congility conference and workshops happening shortly in Gatwick, U.K. later this June. We talked about what exactly “Congility” is and what to expect from thisRead More
Interview with Noz Urbina & Free Ticket Offer to Congility 2013
Sorry I have not been updating things here as regularly in the past – I have recently taken on a new role at a new company and I have been crazy busy (and enjoyably so!) of late. I promise that you can look forward to more posts and updates to the other pages on thisRead More
Webinar: Cognitive Design for User Assistance Series
Update February 7 2013: A recording of all of the webinars in this series are now available: Session 1: Users Become Learners Webinar recording Slidedeck only Session 2: Empowering User/Learners Through Cognitive Development Webinar recording Slidedeck only Session 3: Integrated Learning: Building Customer Loyalty Webinar recording Slidedeck only If you get an error message whenRead More
Upcoming Webinar by JoAnn Hackos on Adopting DITA to Reduce Costs and Increase Productivity
Update: Just got word that the date for this has been changed from Thursday November 8th to Monday November 19, 2012. Same time though. In the meantime the 2012 CIDM survey is still being run, and you access it here. Whenever JoAnn Hackos speaks, I listen. So I’ll be one of those planning on attendingRead More
DITA for FrameMaker Resources
Though late to the party, Adobe finally got around to doing a full revamp of FrameMaker, bolting on DITA functionality starting with version 7.2, and then fully integrated by version 8 in 2007. Here are some resources for those looking to using FrameMaker with DITA: FrameMaker 8 Deep Dive: though it takes a while toRead More