Companies Using DITA

Companies Using DITA Mk VI
Companies Using DITA Mk VI

Here is my informal list of firms that are using DITA XML in some form in their documentation efforts. The table is dynamic, so you can search for a particular company by name, industry segment, or track down the location of DITA-using firms close to where you live. In this update I have dropped the vast majority of consulting firms that also work in this field, as many of them are not necessarily producing documentation based in DITA; information on these firms will soon appear in a separate listing. This list will be updated over time. (Last updated September 5, 2017)

If you are with a firm that produces docs using DITA, or see a correction that needs to be made, please let me know so that I can add your firm to the listing.

Here’s the list (with 701 firms currently listed):

Company/OrganizationIndustry TypeHQ LocationCountry
1&1 InternetInternetMontabaurGermany
ABBElectrical/Electronic ManufacturingZurichSwitzerland
AbbottPharmaceuticalsChicago, IllinoisUSA
AccelaComputer SoftwareSan Ramon, CaliforniaUSA
AccurayMedical DevicesMadison, WisconsinUSA
ACI WorldWideComputer SoftwareNew York, New YorkUSA
AcrolinxComputer SoftwareBerlinGermany
Active NetworkComputer SoftwareSan Diego, CaliforniaUSA
ActiveVideoTelecommunicationsSan Jose, CaliforniaUSA
AcumaticaComputer SoftwareKirkland, WashingtonUSA
AdobeComputer SoftwareSan Jose, CaliforniaUSA
ADPHuman ResourcesRoseland, New JerseyUSA
Advanced EnergySemiconductorsFort Collins, ColoradoUSA
Advanced Micro Devices (AMD)SemiconductorsAustin, TexasUSA
Advanced Micro-Fabrication EquipmentSemiconductorsShanghaiChina
AdvantestSemiconductorsTokyoJapan
Aerospace Software DevelopmentsComputer SoftwareDublinIreland
AerotekStaffing and RecruitingHanover, MarylandUSA
AGCOMachineryDuluth, GeorgiaUSA
Agfa HealthcareHospital & Health CareMortselBelgium
Airbus DS CommunicationsTelecommunicationsTemecula, CaliforniaUSA
Airware
Aviation & Aerospace
San Francisco, California
USA
AkamaiComputer SoftwareCambridge, MassachusettsUSA
Alcatel-LucentTelecommunicationsParisFrance
AlfrescoComputer SoftwareLondonUK
Alliance Laundry SystemsMachineryRipon, WisconsinUSA
Allied TelesisComputer NetworkingTokyoJapan
AllscriptsComputer SoftwareChicago, IllinoisUSA
AllstateInsuranceNorthbrook, IllinoisUSA
AllWrite Technical DocumentationWriting and EditingKfar HabadIsrael
AltairInformation Technology and ServicesTroy, MichiganUSA
AltenInformation Technology and ServicesBoulogne-BillancourtFrance
AlteraSemiconductorsSan Jose, CaliforniaUSA
Altitude SoftwareComputer SoftwareLisbonPortugal
AmazonInternetSeattle, WashingtonUSA
Amazon Web ServicesInformation Technology and ServicesSeattle, WashingtonUSA
AmdocsTelecommunications
Chesterfield, Montana
USA
American College of SurgeonsNonprofit OrganizationChicago, IllinoisUSA
AMEWASDefense & SpaceCalifornia, MarylandUSA
Amplify EducationInformation Technology and ServicesBrooklyn, New YorkUSA
Analog DevicesSemiconductorsNorwood, MassachusettsUSA
AnritsuElectrical/Electronic ManufacturingKanagawaJapan
Antenna HouseComputer SoftwareTokyoJapan
API Tech
Machinery
Pompey
France
AMPLEXORInformation Technology and ServicesBertrangeLuxembourg
AppleConsumer ElectronicsCupertino, CaliforniaUSA
Applied Materials
Semiconductors
Santa Clara, California
USA
ARCAElectrical/Electronic ManufacturingMebane, North CarolinaUSA
ARealTIInformation Technology and ServicesYvelinesFrance
Arena SolutionsComputer SoftwareFoster City, CaliforniaUSA
ArevaOil & EnergyParisFrance
Arizona Public ServiceUtilitiesPhoenix, ArizonaUSA
ARMSemiconductorsCambridgeUK
Arris
Telecommunications
Suwanne, Georgia
USA
ART DarwinConsultancyTokyoJapan
ArtiliumTelecommunicationsLondonUK
Ascensia Diabetes CareMedical DevicesBaselSwitzerland
AsianLogicGambling and CasinosManilaPhilippines
ASMLSemiconductorsVeldhovenThe Netherlands
Aspen Grove Solutions
Computer Software
Frederick, Maryland
USA
AsperaComputer SoftwareEmeryville, CaliforniaUSA
Association for Talent DevelopmentHuman ResourcesAlexandria, VirginiaUSA
AstelliaTelecommunicationsRennesFrance
Astoria SoftwareComputer SoftwareSan Francisco, CaliforniaUSA
ATEXIS FranceAviation & AerospaceAix en ProvenceFrance
Atlas AirAviation & AerospacePurchase, New YorkUSA
Atlas CopcoMachineryStockholmSweden
AtmelSemiconductorsSan Jose, CaliforniaUSA
AtosInformation Technology and ServicesBezonsFrance
Aurea SoftwareComputer SoftwareAustin, TexasUSA
AutodeskComputer SoftwareMill Valley, California USA
Automatic Data Processing (ADP)Human ResourcesRoseland, New JerseyUSA
Avago TechnologiesSemiconductorsMilpitas, CaliforniaUSA
AvaloqComputer SoftwareZurichSwitzerland
AvayaTelecommunicationsBasking Ridge, New JerseyUSA
AverroInformation Technology and ServicesBellevue, WashingtonUSA
Avid TechnologyComputer SoftwareBurlington, MassachusettsUSA
AvitechAviation & AerospaceGermany
Aware360Information Technology and ServicesCalgary, AlbertaCanada
AXA EquitableInsuranceNew York, New YorkUSA
AxiomaFinancial ServicesNew York, New YorkUSA
AxonMachineryRaleigh, North CarolinaUSA
BaiduInternetBeijingChina
BAE SystemsDefense & SpaceLondonUK
Baker HughesOil & EnergyHouston, TexasUSA
Bank of New York Mellon
Financial Services
New York, New York
USA
Banner EngineeringElectrical/Electronic ManufacturingMinneapolis, MinnesotaUSA
BARBRIE-LearningDallas, TexasUSA
BaswareInformation Technology and ServicesEspooFinland
Bayer HealthCare Diabetes CareMedical DevicesWhippany, New JerseyUSA
BazaarvoiceInternetAustin, TexasUSA
BDMedical DevicesFranklin Lakes, New JerseyUSA
Beckman CoulterMedical DevicesBrea, CaliforniaUSA
BelastingdienstGovernment AdministrationHeerlenThe Netherlands
Belgrade Metropolitan UniversityHigher EducationBeogradSerbia
Benchmark Education CompanyPublishingNew Rochelle, New YorkUSA
Bentley SystemsComputer SoftwareExton, PennsylvaniaUSA
Best Gaming TechnologyInformation Technology and ServicesViennaAustria
BiddleMechanical or Industrial EngineeringKootstertilleThe Netherlands
bioMerieuxBiotechnologyMarcy-l'ÉtoileFrance
Biosense WebsterMedical DevicesDiamond Bar, CaliforniaUSA
BlackberryTelecommunicationsWaterloo, OntarioCanada
BlackboardEducation ManagementVancouver, British ColumbiaCanada
BlondéPrintingWommelgemBelgium
Blue Star InfotechInformation Technology and ServicesSanta Clara, CaliforniaUSA
BlueCat NetworksComputer NetworkingToronto, OntarioCanada
BluestreamInformation Technology and ServicesVancouver, British ColumbiaCanada
BMC SoftwareComputer SoftwareHouston, TexasUSA
BoeingAviation & AerospaceSeattle, WashingtonUSA
Bongard
Machinery
Holtzheim
France
BorlandComputer SoftwareAustin, TexasUSA
Bosch Engineering and Business SolutionsInformation Technology and ServicesKarnatakaIndia
Boston ScientificMedical DevicesNatick, MassachusettsUSA
BrainlabMedical DevicesFeldkirchenGermany
Brief LegalComputer SoftwareVancouver, British ColumbiaCanada
Briggs & StrattonMachineryMilwaukee, WisconsinUSA
Brigham Young UniversityHigher EducationProvo, UtahUSA
BrionSemiconductorsSanta Clara, CaliforniaUSA
Broadcom
Semiconductors
San Jose, California
USA
BroadridgeFinancial ServicesLake Success, New YorkUSA
BrocadeComputer NetworkingSan Jose, CaliforniaUSA
Brochard Constructeur
Machinery
Vendée
France
Bronto SoftwareComputer SoftwareDurham, North CarolinaUSA
BrotherConsumer ElectronicsNagoyaJapan
BRPConsumer GoodsWaukegan, IllinoisUSA
BSIX Information ExchangeInformation Technology and ServicesBraunschweigGermany
BTI SystemsTelecommunicationsKanata, OntarioCanada
CA TechnologiesComputer SoftwareIslandia, New YorkUSA
Cadence Design Systems
Computer Software
San Jose, California
USA
CadentComputer SoftwareNew York, New YorkUSA
California CasualtyInsuranceSan Mateo, CaliforniaUSA
Canadian Pharmacists AssociationHealth, Wellness and FitnessOttawa, OntarioCanada
CareCreditFinancial ServicesCosta Mesa, CaliforniaUSA
CareFusionMedical DevicesSan Diego, CaliforniaUSA
Carestream HealthHospital & Health CareRochester, New YorkUSA
Carrier CorporationMechanical or Industrial EngineeringFarmington, ConnecticutUSA
CasenetComputer SoftwareBedford, MassachusettsUSA
CaterpillarMachineryPeoria, IllinoisUSA
CaviumSemiconductorsSan Jose, CaliforniaUSA
CEDROM-SNiInformation Technology and ServicesMontreal, QuebecCanada
Cegid Group
Computer Software
Lyon
France
Cepheid
Biotechnology
Sunnyvale, California
USA
Challenger SchoolEducation ManagementWest Sandy, UtahUSA
CGI GroupInformation Technology and ServicesMontreal, QuebecCanada
CGS Publishing Technologies InternationalPrintingMinneapolis, MinnesotaUSA
Charles SchwabFinancial ServicesSan Francisco, CaliforniaUSA
Cherwell SoftwareComputer SoftwareColorado Springs, ColoradoUSA
ChevronOil & EnergySan Ramon, CaliforniaUSA
Christie Digital SystemsElectrical/Electronic ManufacturingCypress, CaliforniaUSA
CI3MProfessional Training & CoachingCesson-SévignéFrance
CIPDHuman ResourcesLondonUK
CiscoComputer NetworkingSan Jose, CaliforniaUSA
CitecMechanical or Industrial EngineeringVaasaFinland
Citrix TrainingInformation Technology and ServicesFort Lauderdale, FloridaUSA
CLE BC
Education Management
Vancouver, British Columbia
Canada
ClouderaComputer SoftwarePalo Alto, CaliforniaUSA
CloudmarkComputer SoftwareSan Francisco, CaliforniaUSA
CM LabsComputer SoftwareMontreal, QuebecCanada
Cmed TechnologyComputer SoftwareHorshamUK
Codex SystemsComputer SoftwareToronto, OntarioCanada
Coherent LogixSemiconductorsAustin, TexasUSA
CoherisInformation Technology and ServicesSuresnesFrance
CollabnetComputer SoftwareSan Francisco, CaliforniaUSA
CombitechInformation Technology and ServicesVäxjöSweden
Complete CurriculumE-LearningRockwood, MichiganUSA
ComponizeComputer SoftwareMarseilleFrance
Comptel CommunicationsInformation Technology and ServicesHelsinkiFinland
Confiz SolutionsComputer SoftwareLahorePakistan
Cook MedicalMedical DevicesBloomington, IndianaUSA
COPRA System
Hospital & Health Care
Berlin
Germany
Coriant (formely Tellabs)TelecommunicationsNaperville, IllinoisUSA
Coriolis CompositesAviation & AerospaceLorientFrance
CouchbaseComputer SoftwareMountain View, CaliforniaUSA
CrayComputer HardwareSeattle, WashingtonUSA
Cryptography ResearchComputer & Network SecuritySan Francisco, CaliforniaUSA
CSI Global EducationHigher EducationToronto, OntarioCanada
CTGInformation Technology and ServicesBuffalo, New YorkUSA
CyberSafeComputer & Network SecurityLongford, MiddlesexUK
CybexHealth, Wellness and FitnessMedway, MassachusettsUSA
CymerSemiconductorsSan Diego, CaliforniaUSA
D&V ElectronicsAutomotiveWoodbridge, OntarioCanada
D2LE-LearningKitchener, OntarioCanada
DAB PumpsMechanical or Industrial EngineeringPadovaItaly
DAF TrucksAutomotiveEindhovenThe Netherlands
Daikin EuropeElectrical/Electronic ManufacturingOostendeBelgium
DakosyInformation Technology and ServicesHamburgGermany
Damen Shipyards GroupShipbuildingGorinchemThe Netherlands
DanfossMechanical or Industrial EngineeringNordborgDenmark
DataStaxComputer SoftwareSanta Clara, CaliforniaUSA
DatixComputer SoftwareLondonUK
De Dietrich ThermiqueHeating SystemsMertzwillerFrance
DellInformation Technology and ServicesAustin, TexasUSA
Dell BoomiComputer SoftwareBerwyn, PennsylvaniaUSA
Dell EMC
Information Technology and Services
Hopkinton, Massachusetts
USA
Dell KaceInformation Technology and ServicesMountain View, CaliforniaUSA
Delta AirlinesAirlines/AviationAtlanta, GeorgiaUSA
DeltaXMLComputer SoftwareWorcestershireUK
DeltekComputer SoftwareHemdon, VirginiaUSA
DeNAEntertainmentSan Francisco, CaliforniaUSA
Detroit DieselAutomotiveDetroit, MichiganUSA
Digi InternationalWirelessMinnetonka, MinnesotaUSA
DISYSInformation Technology and ServicesMcLean, VirginiaUSA
DITA ExchangeComputer SoftwareCampbell, CaliforniaUSA
DNV GLPublic SafetyOsloNorway
DocsvisionInformation Technology and ServicesSt. PetersburgRussia
Dolby LaboratoriesConsumer ElectronicsSan Francisco, CaliforniaUSA
Dominion EnergyUtilitiesRichmond, VirginiaUSA
Dovetail SystemsInformation Technology and ServicesLondonUK
DP TechnologyComputer SoftwareCamarillo, CaliforniaUSA
DS SolidWorksComputer SoftwareVélizy-VillacoublayFrance
DST SystemsFinancial ServicesKansas City, MissouriUSA
DSVLogistics & Supply ChainHedehuseneDenmark
dunnhumbyMarketing and AdvertisingEalingUK
DynatraceComputer SoftwareWaltham, MassachusettsUSA
Early WarningFinancial ServicesScottsdale, ArizonaUSA
eBaoTechInformation Technology and ServicesShanghaiChina
EBSCO Information ServicesInformation ServicesIpswich, MassachusettsUSA
EdifecsComputer SoftwareBellevueUSA
Editori LaterzaPublishingRomeItaly
Edwards Lifesciences
Medical Devices
Irvine, California
USA
Edwards VacuumElectrical/Electronic ManufacturingCrawleyUK
EFIComputer SoftwareFoster City, CaliforniaUSA
Elastic PathComputer SoftwareVancouver, British ColumbiaCanada
ElectroluxConsumer GoodsStockholmSweden
ElektaMedical DevicesStockholmSweden
ElkeraInformation Technology and ServicesChatswoodAustralia
EllucianComputer SoftwareFairfax, VirginiaUSA
Emerson Electric
Mechanical or Industrial Engineering
Ferguson, Missouri
USA
Emerson Process ManagementMechanical or Industrial EngineeringBaarSwitzerland
EnfocusPrintingGhentBelgium
Envision EnergyRenewables & EnvironmentShanghaiChina
EpicorComputer SoftwareLivermore, CaliforniaUSA
EpsonComputer HardwareShinjuku, TokyoJapan
ERI BancaireComputer SoftwareGenevaSwitzerland
EricssonTelecommunicationsStockholmSweden
EskoInformation ServicesGhentBelgium
EsriInformation Technology and ServicesRedlands, CaliforniaUSA
EuresysIndustrial AutomationAngleurBelgium
EurotechInformation Technology and ServicesUdineItaly
EXL Healthcare
Hospital & Health Care
Chico, California
USA
Extreme NetworksComputer NetworkingSan Jose, CaliforniaUSA
EZ-FilingComputer SoftwareDenver, ColoradoUSA
F5 NetworksComputer NetworkingSeattle, WashingtonUSA
FACTOR - WR Hess CompanyInformation Technology and ServicesOklahoma City, OklahomaUSA
FamilySearchNonprofit OrganizationSalt Lake City, UtahUSA
Federatie Nederlandse Vakbeweging (FNV)Nonprofit OrganizationAmsterdamThe Netherlands
FedExPackage/Freight DeliveryLittle Rock, Arkansas USA
Fiat Chrysler AutomobilesAutomotiveSloughUK
FICOComputer SoftwareMinneapolis, MinnesotaUSA
Fidelity InvestmentsFinancial ServicesBoston, MassachusettsUSA
fifthplayInformation Technology and ServicesAntwerpBelgium
Financial Accounting FoundationAccountingNorwalk, ConnecticutUSA
FISInformation Technology and ServicesJacksonville, FloridaUSA
Fischer ComputertechnikInformation Technology and ServicesGermany
Flexera SoftwareComputer SoftwareItasca, IllinoisUSA
Florida West International AirwaysAviation & AerospaceMiami, FloridaUSA
FMG Facility Management Group
Facilities Services
Kranj
Slovenia
Fonteva
Computer Software
Arlington, Virginia
USA
Foton MotorAutomotiveBeijingChina
Four JsComputer SoftwareIrving, TexasUSA
FreescaleSemiconductorsAustin, TexasUSA
FujitsuTelecommunicationsTokyoJapan
GarminConsumer ElectronicsLenexa, KansasUSA
GE CurrentOil & EnergyBoston, MassachusettsUSA
GE Digital
Computer Software
San Ramon, California
USA
GE Grid SolutionsElectrical/Electronic ManufacturingMarkham. OntarioCanada
GE HealthcareHospital & Health CareSt. Giles, BuckinghamshireUK
GE-Hitachi Nuclear EnergyOil & EnergyWilmington, North CarolinaUSA
GE Intelligent PlatformsIndustrial AutomationCharlottesville, VirginiaUSA
GemaltoInformation Technology and ServicesAmsterdamThe Netherlands
General DynamicsDefense & SpaceFalls Church, VirginiaUSA
Genesys
Computer Software
Indianapolis, Indiana
USA
GenetecComputer SoftwareMontreal, QuebecCanada
GeomagicComputer SoftwareMorrisville, North CarolinaUSA
Giesecke and DevrientInformation Technology and ServicesMunichGermany
GleasonMachineryRochester, New YorkUSA
GlobalFoundriesSemiconductorsMilpitas, CaliforniaUSA
GoldenSourceInformation Technology and ServicesNew York, New YorkUSA
GoogleInternetMountain View, CaliforniaUSA
Grant Street GroupFinancial ServicesPittsburgh, PennsylvaniaUSA
Grass ValleyBroadcast MediaNevada City, CaliforniaUSA
GrundfosElectrical/Electronic ManufacturingBjerringbroDenmark
Guidewire SoftwareComputer SoftwareFoster City, CaliforniaUSA
HachElectrical/Electronic ManufacturingLoveland, ColoradoUSA
HarmonicTelecommunicationsSan Jose, CaliforniaUSA
HarperCollins PublishersPublishingNew York, New YorkUSA
HCL TechnologiesInformation Technology and ServicesNoidaIndia
Health Connections NetworksComputer SoftwareWheaton, IllinoisUSA
HealthWiseHospital & Health CareBoise, IdahoUSA
HEREInformation Technology and ServicesChicago, IllinoisUSA
Hewlett-PackardInformation Technology and ServicesPalo Alto, CaliforniaUSA
Hewlett-Packard EnterpriseInformation Technology and ServicesPalo Alto, CaliforniaUSA
HiabMechanical or Industrial EngineeringHudiksvallSweden
Hill-RomMedical DevicesChicago, IllinoisUSA
Hitachi Data SystemsInformation Technology and ServicesSanta Clara, CaliforniaUSA
HKXConstructionMonroe, WashingtonUSA
HologicMedical DevicesBedford, MassachusettsUSA
HoneywellElectrical/Electronic ManufacturingMorris Plains, New JerseyUSA
HoribaMedical DevicesParisFrance
HSBCFinancial ServicesLondonUK
HTCWirelessTaiwanR.O.C.
HuaweiTelecommunicationsShenzhenChina
Hughes Network SystemsTelecommunicationsGermantown, MarylandUSA
Human KineticsPublishingChampaign, IllinoisUSA
Husky Injection Molding Systems
Machinery
Bolton, Ontario
Canada
IBMInformation Technology and ServicesArmonk, New YorkUSA
IBM Analytics
Computer Software
Toronto, Ontario
Canada
IBM Spectrum Computing
Computer SoftwareToronto, OntarioCanada
Ice Edge Business SolutionsComputer SoftwareCalgary, AlbertaCanada
ICONPharmaceuticalsDublinIreland
iCRcoMedical DevicesGoleta, CaliforniaUSA
iDirectTelecommunicationsHerndon, VirginiaUSA
Imagination Technologies
Semiconductors
Kings Langley
UK
Incognito SoftwareInformation Technology and ServicesVancouver, British ColumbiaCanada
Indiana UniversityHigher EducationBloomington, IndianaUSA
i-nexusComputer SoftwareCoventryUK
InforComputer SoftwareAlpharetta, GeorgiaUSA
Informatica Computer SoftwareRedwood City, CaliforniaUSA
Information BuildersComputer SoftwareNew York, New YorkUSA
InsituAviation & AerospaceBingen, WashingtonUSA
*instinctoolsInformation Technology and ServicesStuttgartGermany
Insurance Corporation of British ColumbiaGovernment AgencyVancouver, British ColumbiaCanada
IntegwareComputer SoftwareFort Collins, ColoradoUSA
IntelSemiconductorsMountain View, CaliforniaUSA
Intelligent Software SolutionsComputer SoftwareColorado Springs, ColoradoUSA
InterComponentWare (ICW)Information Technology and ServicesBadenGermany
INTERIA.PLInternetKrakówPoland
International Financial Data ServicesFinancial ServicesBasildon, EssexUK
Internet Initiative JapanInternetTokyoJapan
IntermecComputer HardwareEverett, WashingtonUSA
Intuitive Surgical
Medical Devices
Sunnyvale, California
USA
InvacareMedical DevicesElyria, OhioUSA
Invidi Technologies
Computer SoftwareNew York, NYUSA
IPCTelecommunicationsJersey City, New JerseyUSA
ISIS Papyrus AmericaComputer SoftwareSouthlake, TexasUSA
IskratelTelecommunicationsKranjSlovenia
ISP RASComputer SoftwareMoscowRussia
ITA Software
Computer Software
Cambridge, Massachusetts
USA
iTradeNetwork
Computer Software
Dublin, California
USA
ITTIndustrial AutomationWhite Plains, New YorkUSA
IxiasoftComputer SoftwareMontreal, QuebecCanada
Jack Henry and AssociatesComputer SoftwareMonett, MissouriUSA
JanssenPharmaceuticalsBeerseBelgium
JeppesenAviation & AerospaceDenver, ColoradoUSA
Jio
Telecommunications
Mumbai
India
Jive SoftwareComputer SoftwarePalo Alto, CaliforniaUSA
Johnson ControlsMechanical or Industrial EngineeringMilwaukee, WisconsinUSA
Jordan PublishingLegal ServicesBristolUK
JorsekInformation Technology and ServicesRochester, New YorkUSA
Journal Technologies
Computer Software
Logan, Utah
USA
Joy Mining MachineryMachineryWarrendale, PennsylvaniaUSA
Juniper NetworksComputer NetworkingSunnyvale, CaliforniaUSA
JustSystemsComputer SoftwareTokushimaJapan
Kaplan Education ManagementNew York, New YorkUSA
Kapsch TrafficCom TelecommunicationsViennaAustria
Key NoteMarket ResearchTeddingtonUK
KLA-Tencor
Semiconductors
Milpitas, California
USA
KlocworkComputer SoftwareBurlington, MassachusettsUSA
KodakPrintingRochester, New YorkUSA
KohlerConsumer GoodsKohler, WisconsinUSA
Komatsu AmericaMachineryRolling Meadows, IllinoisUSA
KoneMechanical or Industrial EngineeringEspooFinland
KonecranesMachineryHyvinkääFinland
Kongsberg MaritimeMaritimeKongsbergNorway
KubotaMachineryOsakaJapan
Kulicke and SoffaSemiconductorsIrvine, CaliforniaUSA
KyoceraPrintingKyotoJapan
L-3 WescamDefense & SpaceBurlington, OntarioCanada
Lam ResearchSemiconductorsFremont, CaliforniaUSA
Landmark/HalliburtonOil & EnergyHouston, TexasUSA
Lattice EnginesComputer SoftwareSan Mateo, CaliforniaUSA
LenovoComputer HardwareMorrisville, North CarolinaUSA
LexisNexisInformation Technology and ServicesNew York, New YorkUSA
LexmarkComputer SoftwareLexington, KentuckyUSA
LGM GroupAviation & AerospaceParisFrance
Life Fitness
Health, Wellness and Fitness
Rosemont, Illinois
USA
Life TechnologiesBiotechnologyCarlsbad, CaliforniaUSA
LifeScanMedical DevicesMilpitas, CaliforniaUSA
LMKROil & EnergyDubaiUnited Arab Emirates
LocalyticsComputer SoftwareBoston, MassachusettsUSA
Logical OperationsEducation ManagementRochester, New YorkUSA
LogMeInComputer SoftwareWoburn, MassachusettsUSA
LumensionComputer SoftwareScottsdale, ArizonaUSA
Lumentum
Telecommunications
Milpitas, California
USA
LuminexBiotechnologyAustin, TexasUSA
LyrisComputer SoftwareEmeryvilleUSA
Maersk DrillingOil & EnergyLyngbyDenmark
Malaspina LabsComputer SoftwareVancouver, British ColumbiaCanada
MasimoMedical DevicesIrvine, CaliforniaUSA
Masstech GroupComputer SoftwareMarkham, OntarioCanada
Mastercard WorldwideFinancial ServicesHarrison, New YorkUSA
MBDADefense & SpaceParisFrance
McAfeeComputer & Network SecuritySanta Clara, CaliforniaUSA
McGraw-Hill EducationE-LearningNew York, New YorkUSA
MedAssetsHospital & Health CareAtlanta, GeorgiaUSA
MediaoceanComputer SoftwareNew York, New YorkUSA
MedtronicMedical DevicesFridley, MinnesotaUSA
MekonComputer SoftwareSuttonUK
Mentor GraphicsComputer SoftwareWilsonville, OregonUSA
MeynMachineryAmsterdamThe Netherlands
MIB GroupInsuranceBraintree, MassachusettsUSA
Micro FocusComputer SoftwareNewburyUK
Microchip Technology
Semiconductors
Chandler, Arizona
USA
Micron TechnologySemiconductorsBoise, IdahoUSA
MicrosemiSemiconductorsAliso Viejo, CaliforniaUSA
MicrosoftComputer SoftwareRedmond, WashingtonUSA
Milner TechnologiesComputer SoftwareNorcross, GeorgiaUSA
MinitabComputer SoftwareState College, PennsylvaniaUSA
MisysFinancial ServicesLondonUK
Moba GroupMachineryBarneweldThe Netherlands
MobilengineInformation Technology and ServicesBoston, MassachusettsUSA
Mobileum TechnologiesTelecommunicationsSanta Clara, CaliforniaUSA
MonkeyMedia SoftwareInformation Technology and ServicesVancouver, WashingtonCanada
MotioComputer SoftwareDallas, TexasUSA
Motorola SolutionsInformation Technology and ServicesSchaumburg, IllinoisUSA
MTS SystemsDesignEden Prairie, MinnesotaUSA
Multi-Tech SystemsTelecommunicationsMounds View, MinnesotaUSA
Nant HealthHospital & Health CareCulver City, CaliforniaUSA
NapatechComputer & Network SecuritySoeborgDenmark
NASDAQ OMXFinancial ServicesNew York, New YorkUSA
Nash TechnologiesTelecommunicationsNurembergGermany
National Cancer InstituteResearchBethesda, MarylandUSA
National Institutes of HealthGovernment AgencyBethesda, MarylandUSA
National InstrumentsElectrical/Electronic ManufacturingAustin, TexasUSA
National Judicial InstituteProfessional Training & CoachingOttawa, OntarioCanada
NautilusHealth, Wellness and FitnessVancouver, WashingtonUSA
NavistarTransportationLisle, IllinoisUSA
NECInformation Technology and ServicesTokyoJapan
NeopostBusiness Supplies and EquipmentBagneuxFrance
NetAppInformation Technology and ServicesSunnyvale, CaliforniaUSA
NetHawk Networks (India)Information Technology and ServicesBhubaneswarIndia
NetNumberTelecommunicationsLowell, MassachusettsUSA
Neverfail GroupComputer SoftwareAustin, TexasUSA
New FlyerAutomotiveWinnipeg, ManitobaCanada
Newbook ProductionPublishingMississauga, OntarioCanada
Nexenta SystemsComputer SoftwareSanta Clara, CaliforniaUSA
NexJ SystemsComputer SoftwareToronto, OntarioCanada
NICE SystemsComputer SoftwareRa'ananaIsrael
NielsenInformation ServicesNew York, New YorkUSA
Nikon PrecisionSemiconductorsBelmont, CaliforniaUSA
Nimble StorageInformation Technology and ServicesSan Jose, CaliforniaUSA
NokiaTelecommunicationsEspooFinland
Nordic SemiconductorSemiconductorsTrondheimNorway
Northern Arizona UniversityHigher EducationFlagstaff, ArizonaUSA
NovartisPharmaceuticalsBasel-StadtSwitzerland
Novatek CommunicationsE-LearningRochester, New YorkUSA
NumerixFinancial ServicesNew York, New YorkUSA
NutanixComputer SoftwareSan Jose, CaliforniaUSA
NvidiaComputer HardwareSanta Clara, CaliforniaUSA
NXP SemiconductorsSemiconductorsEindhovenThe Netherlands
NxStage MedicalMedical DevicesLawrence, MassachusettsUSA
OcéPrintingVenloThe Netherlands
OmnicellMedical DevicesMountain View, CaliforniaUSA
OmnitracsTransportation/Trucking/RailroadDallas, TexasUSA
OmronElectrical/Electronic ManufacturingOsakaJapan
OpyalaInternetMountain View, CaliforniaUSA
Open EnglishE-LearningCoconut Grove, FloridaUSA
Open Learning AgencyHigher EducationKamloops, British ColumbiaCanada
OpenetTelecommunicationsDublinIreland
Openwave MobilityComputer SoftwareRedwood City, CaliforniaUSA
OracleInformation Technology and ServicesRedwood City, CaliforniaUSA
Oregon State UniversityHigher EducationCorvallis, OregonUSA
Ortho Clinical DiagnosticsMedical DevicesRaritan, New JerseyUSA
OSISoftComputer SoftwareSan Leandro, CaliforniaUSA
Oxford University PressPublishingOxfordUK
PACCARAutomotiveBellevue, WashingtonUSA
Pacific Rim Engineered ProductsMechanical or Industrial EngineeringSurrey, British ColumbiaCanada
PANalyticalElectrical/Electronic ManufacturingEnschedeThe Netherlands
ParAccel, an Actian companyComputer SoftwareRedwood City, CaliforniaUSA
Pareteum
Telecommunications
Schiphol
The Netherlands
Parata SystemsHospital & Health CareDurham, North CarolinaUSA
ParexelPharmaceuticalsWaltham, MassachusettsUSA
PatientKeeperComputer SoftwareWaltham, MassachusettsUSA
PayPalInternetSan Jose, CaliforniaUSA
PCI GeomaticsComputer SoftwareRichmond Hill, OntarioCanada
Pelco by Schneider ElectricElectrical/Electronic ManufacturingClovis, CalifroniaUSA
Percussion SoftwareComputer SoftwareWoburn, MassachusettsUSA
Petroleum Technology Research CentreOil & EnergyRegina, SaskatchewanCanada
PFUInformation Technology and ServicesIshikawaJapan
PhilipsMedical DevicesAmsterdamThe Netherlands
Ping IdentityComputer SoftwareDenver, ColoradoUSA
Pitney Bowes SoftwareComputer SoftwareStamford, ConnecticutUSA
PlantronicsTelecommunicationsSanta Cruz, CaliforniaUSA
PlatforaComputer SoftwareSan Mateo, CaliforniaUSA
PlayStation
Entertainment
San Mateo, California
USA
PolitieacademiePublic SafetyApeldoornThe Netherlands
PolycomTelecommunicationsSan Jose, CaliforniaUSA
Premera Blue CrossInsuranceMountlake Terrace, WashingtonUSA
Productivity Design Tools (PDTi)Computer SoftwareVancouver, British ColumbiaCanada
Progress SoftwareComputer SoftwareBedford, MassachusettsUSA
PROMTComputer SoftwareSt. PetersburgRussia
PronovixInformation Technology and ServicesSzegedHungary
PROSERailroad ManufactureWinterthurSwitzerland
Protegrity
Computer & Network Security
Stamford, Connecticut
USA
PTCComputer SoftwareNeedham, MassachusettsUSA
PTIGlobalTranslation and LocalizationBeaverton, OregonUSA
PwCAccountingNew York, New YorkUSA
Q2Financial ServicesAustin, TexasUSA
QAD
Computer Software
Santa Barbara, California
USA
QNXComputer SoftwareKanata, OntarioCanada
QosmosComputer NetworkingParisFrance
QualcommTelecommunicationsSan Diego, CaliforniaUSA
Qualicom InnovationsComputer SoftwareToronto, OntarioCanada
QualifactsComputer SoftwareNashville, Tennessee USA
QuarkComputer SoftwareDenver, ColoradoUSA
QuEST Global ServicesInformation Technology and ServicesSingaporeSingapore
R&R SoftwareInformation Technology and ServicesBudapestHungary
RadialInternetKing of Prussia, PennsylvaniaUSA
RadialpointInternetMontreal, QuebecCanada
Radiometer MedicalMedical DevicesBrønshøjDenmark
Rail Safety and Standards Board (RSSB)
Transportation/Trucking/Railroad
London
UK
RadvisionTelecommunicationsTel AvivIsrael
RaymarineElectrical/Electronic ManufacturingFarehamUK
Raymond Corporation MachineryGreene, New YorkUSA
RDM Corporation Financial ServicesWaterloo, OntarioCanada
Really Strategies PublishingAudubon, PennsylvaniaUSA
Redcom LaboratoriesTelecommunicationsVictor, New YorkUSA
Rein MedicalMedical DevicesMönchengladbachGermany
RemehaConsumer GoodsApeldoornThe Netherlands
Renault TrucksAutomotiveSaint-PriestFrance
RenesasSemiconductorsTokyoJapan
RepcoAutomotiveAustralia
RicohInformation Technology and ServicesTokyoJapan
Ring Central
Computer Software
Belmont, California
USA
Riverbed TechnologyComputer NetworkingSan Francisco, CaliforniaUSA
Riverside County Office of EducationEducation ManagementRiverside, CaliforniaUSA
Risk Management SolutionsInformation Technology and ServicesNewark, CaliforniaUSA
ROAMWORKSComputer SoftwareInternet City DubaiUnited Arab Emirates
Robert Half Technology
Staffing and Recruiting
Madison, Wisconsin
USA
Rockall TechnologiesComputer SoftwareDublinIreland
Rocket SoftwareComputer SoftwareNewton, MassachusettsUSA
Ross VideoBroadcast MediaIroquois, OntarioCanada
Royal Pharmaceutical SocietyPharmaceuticalsLondonUK
RSA SecurityComputer & Network SecurityBedford, MassachusettsUSA
Ruckus WirelessWirelessSunnyvale, CaliforniaUSA
SabaComputer SoftwareRedwood Shores, CaliforniaUSA
SAICInformation Technology and ServicesMcLean, VirginiaUSA
SajanTranslation and LocalizationRiver Falls, WisconsinUSA
salesforce.comInternetSan Francisco, CaliforniaUSA
SamsungElectrical/Electronic ManufacturingSeoulKorea
SandvikMining & MetalsStockholmSweden
SandvineTelecommunicationsWaterloo, OntarioCanada
Sanofi (U.S.)PharmaceuticalsParisFrance
SAPComputer SoftwareWalldorfGermany
SASBAccountingSan Francisco, CaliforniaUSA
SatizPublishingTurinItaly
SatoComputer HardwareTokyoJapan
SaviInformation Technology and ServicesAlexandria, VirginiaUSA
SCCIInformation Technology and ServicesFrederick, MarylandUSA
Schindler GroupMechanical or Industrial EngineeringEbikonSwitzerland
SchlumbergerOil & EnergyHouston, TexasUSA
Schneider ElectricElectrical/Electronic ManufacturingRueil-MalmaisonFrance
SDLInformation Technology and ServicesMaidenheadUK
SemconMechanical or Industrial EngineeringGöteborgSweden
SemtechSemiconductorsBurlington, MassachusettsCanada
Sequans CommunicationsSemiconductorsColombesFrance
SerenaComputer SoftwareSan Mateo, CaliforniaUSA
Servelec CorelogicComputer SoftwareLondonUK
ServiceNowComputer SoftwareSanta Clara, CaliforniaUSA
Shell TradingOil & EnergyThe HagueThe Netherlands
ShureConsumer ElectronicsNiles, IllinoisUSA
Sidra Medical and Research CenterHospital & Health CareDohaQatar
SiemensElectrical/Electronic ManufacturingMunichGermany
Siemens HealthcareHospital & Health CareErlangenGermany
Siemens PLM Software
Computer Software
Plano, Texas
USA
Siemens Wind PowerOil & EnergyHamburgGermany
Silicon LaboratoriesSemiconductorsAustin, TexasUSA
SimpliVityInformation Technology and ServicesWestborough, MassachusettsUSA
SitecoreComputer SoftwareCopenhagenDenmark
Skyward
Computer Software
Stevens Point, Wisconsin
USA
SmartmaticInformation Technology and ServicesLondonUK
Society of Manufacturing EngineersNonprofit OrganizationDearborn, MichiganUSA
SocionextSemiconductorsYokohamaJapan
Sony Mobile CommunicationsTelecommunicationsLondonUK
SophosComputer SoftwareAbingdonUK
Standard and Poor'sCapital MarketsNew York, New YorkUSA
Steinberg Media TechnologiesComputer SoftwareHamburgGermany
Sterling CommerceInformation Technology and ServicesDublin, OhioUSA
STMicroelectronicsSemiconductorsGenevaSwitzerland
StreamezzoComputer SoftwareParisFrance
Stryker MedicalMedical DevicesKalamazoo, MichiganUSA
SupplyProIndustrial AutomationSan Diego, CaliforniaUSA
SWIFTFinancial ServicesBrusselsBelgium
SymantecComputer SoftwareMountain View, CaliforniaUSA
SymitarComputer SoftwareSan Diego, CaliforniaUSA
Symphony Communication ServicesInformation Technology and ServicesPalo Alto, CaliforniaUSA
SyncRO SoftInformation Technology and ServicesCraiovaRomania
Synerion SystemsComputer SoftwareTel-AvivIsrael
SymitarComputer Software
Systat SoftwareComputer SoftwareChicago, IllinoisUSA
T-MobileTelecommunicationsBellevue, WashingtonUSA
T2 SystemsComputer SoftwareIndianapolis, IndianaUSA
Talend
Computer SoftwareRedwood City, California
USA
TANNER AGInformation Technology and ServicesLindauGermany
Tata MotorsAutomotiveMumbaiIndia
Tech MahindraInformation Technology and ServicesPuneIndia
TechnicolorEntertainmentIssy-les-MoulineauxFrance
Tegile SystemsComputer HardwareNewark, CaliforniaUSA
TektronixElectrical/Electronic ManufacturingBeaverton, OregonUSA
Télécom SudParisHigher EducationÉvryFrance
Teledyne TechnologiesElectrical/Electronic ManufacturingThousand Oaks, CaliforniaUSA
TelerikComputer SoftwareSofiaBulgaria
TemenosComputer SoftwareGenevaSwitzerland
TeradataInformation Technology and ServicesMiamisburg, OhioUSA
TerexMachineryWestport, ConnecticutUSA
TerraXMLInformation Technology and ServicesLafayette, ColoradoUSA
Terumo BCTMedical DevicesLakewood, ColoradoUSA
Tesla MotorsAutomotivePalo Alto, CaliforniaUSA
TesoroOil & EnergySan Antonio, TexasUSA
Texas A&M Engineering Extension Service (TEEX)Education ManagementGalveston, TexasUSA
Thales GroupProfessional Training & CoachingNeuilly-sur-SeineFrance
The American CollegeEducation ManagementBryn Mawr, PennsylvaniaUSA
Thiele TechnologiesIndustrial AutomationMinneapolis, MinnesotaUSA
ThiemeMeulenhoffPublishingUtrechtThe Netherlands
Thomson ReutersInformation Technology and ServicesNew York, New YorkUSA
Tibco LogLogic
Computer & Network Security
Palo Alto, California
USA
Tibco SpotfireComputer SoftwarePalo Alto, CaliforniaUSA
TietoInformation Technology and ServicesHelsinkiFinland
TIL TechnologiesComputer & Network SecurityAix-en-ProvenceFrance
TOA TechnologiesInformation Technology and ServicesBeachwood, OhioUSA
Tom Sawyer SoftwareComputer SoftwareBerkeley, CaliforniaUSA
TomTomComputer SoftwareAmsterdamThe Netherlands
Toppan ViteFinancial ServicesHong KongHong Kong
Toshiba EuropeComputer HardwareRegensburgGermany
Toshiba Global Commerce SolutionsInformation Technology and ServicesDurham, North CarolinaUSA
TPC Training SystemsE-LearningBuffalo Grove, IllinoisUSA
TPSWriting and EditingRaleigh, North CarolinaUSA
TrackplusComputer SoftwareKorbGermany
Transmetric AmericaComputer SoftwareAustin, TexasUSA
TransUnionFinancial ServicesChicago, IllinoisUSA
TrellisWare TechnologiesDefense & SpaceSan Diego, CaliforniaUSA
Trend MicroComputer SoftwareTokyoJapan
TRIDECAutomotiveSonThe Netherlands
TridiumComputer SoftwareRichmond, VirginiaUSA
Triumph LearningPublishingNew York, New YorkUSA
TrizettoInformation Technology and ServicesGreenwood Village, ColoradoUSA
TruePositionTelecommunicationsBerwyn, PennsylvaniaUSA
TTi GlobalAutomotiveRochester Hills, MichiganUSA
Tyler TechnologiesComputer SoftwarePlano, TexasUSA
U.S. Department of DefenseDefense & SpaceArlington, VirginiaUSA
U.S. Federal Reserve
Government Administration
Washington, D.C.
USA
U.S. Financial Accounting Standards BoardAccountingNorwalk, ConnecticutUSA
U.S. National Library of MedicineResearchBethesda, MarylandUSA
U.S. Pharmacopeial ConventionPharmaceuticalsRockville, MarylandUSA
U.S. Veterans Health AdministrationGovernment AdministrationWashington, D.C.USA
UL Workplace Health and SafetyComputer SoftwareFranklin, TNUSA
Ultra ElectronicsDefense & SpaceLondonUK
UNICEFNonprofit OrganizationNew York, New YorkUSA
University of AlbertaEducation ManagementEdmonton, AlbertaCanada
University of CalgaryEducation ManagementCalgary, AlbertaCanada
University of OttawaEducational InstitutionOttawa, OntarioCanada
Vaisala
Electrical/Electronic Manufacturing
Vantaa
Finland
ValtraMachinerySuolahtiFinland
Varian Medical SystemsMedical DevicesPalo Alto, CaliforniaUSA
VasontComputer SoftwareEmigsville, PennsylvaniaUSA
VCEInformation Technology and ServicesRichardson, TexasUSA
VerafinComputer SoftwareSt. John’s, NewfoundlandCanada
Verebus EngineeringInformation Technology and ServicesRijswijkThe Netherlands
VerintComputer SoftwareMelville, New YorkUSA
VerivueTelecommunicationsWestford, MassachusettsUSA
VestasRenewables & EnvironmentAarhusDenmark
Viavi Solutions
Computer Networking
Milpitas, California
USA
Virtek Vision InternationalIndustrial AutomationWaterloo, Ontario
Canada
Virtual Hold TechnologyComputer SoftwareAkron, OhioUSA
VISAFinancial ServicesFoster City, CaliforniaUSA
VisionCriticalComputer SoftwareVancouver, British ColumbiaCanada
VismaInformation Technology and ServicesOsloNorway
VMTurboComputer SoftwareBurlington, MassachusettsUSA
VMwareComputer SoftwarePalo Alto, CaliforniaUSA
VoceraInformation Technology and ServicesSan Jose, CaliforniaUSA
WärtsiläMechanical or Industrial EngineeringHelsinkiFinland
WatersResearchMilford, MassachusettsUSA
WebAssignE-LearningRaleigh, North CarolinaUSA
WebtrendsComputer SoftwarePortland, OregonUSA
Welch AllynMedical DevicesSkaneateles Falls, New YorkUSA
Wells Fargo
Financial Services
San Francisco, California
USA
Western DigitalComputer HardwareIrvine, CaliforniaUSA
Westoba Credit UnionFinancial ServicesBrandon, ManitobaCanada
Whitestein TechnologiesComputer SoftwareChamSwitzerland
Wind RiverComputer SoftwareAlameda, CAUSA
Wipro TechnologiesInformation Technology and ServicesBangaloreIndia
Wolters Kluwer Financial ServicesFinancial ServicesMinneapolis, MinnesotaUSA
WorkdayComputer SoftwarePleasanton, CaliforniaUSA
World Agroforestry CentreNonprofit OrganizationNairobiKenya
WorldlineInformation Technology and ServicesBezonsFrance
WTS Paradigm
Computer Software
Middleton, Wisconsin
USA
XeroxInformation Technology and ServicesRochester, New YorkUSA
XilinxSemiconductorsSan Jose, CaliforniaUSA
XML PressPublishingLaguna Hills, CaliforniaUSA
XuraTelecommunicationsWakefield, MassachusettsUSA
Xylem
Mechanical or Industrial EngineeringWhite Plains, New YorkUSA
Yamagata Document Solutions America
PrintingSan Diego, CaliforniaUSA
Yamagata Intech
Consultancy
Yokohama
Japan
YamahaConsumer ElectronicsHamamatsuJapan
YandexInternetMoscowRussia
Yokogawa ElectricIndustrial AutomationTokyoJapan
ZenossInformation Technology and ServicesAustin, TexasUSA
Zertificon Solutions
Computer Software
Berlin
Germany
Zimory
Information Technology and Services
Berlin
Germany
ZTE
Telecommunications
Shenzhen
China
Zynx Health
Hospital & Health Care
Los Angeles, California
USA

Caveats: please keep in mind that this is an informal list, based on my own research. From my experience there are often several documentation departments in a firm, especially in larger companies, so it is entirely possible that one division within a company is using DITA XML extensively while another has not even heard about it. Also, over time things do change, and a firm listed here that started using DITA may have moved on to something else.

In the case of firms that were referenced in the original listing of firms on the OASIS site, I’ve verified that each of the companies listed still exist, since I found several which no longer exist (e.g. Qimonda) or have been merged into other companies (e.g. mental images, Moldflow and Lombardi Software among others).

85 thoughts on “Companies Using DITA

    1. I’m not aware of any such study or listing, though the original OASIS list of DITA-related firms that used to exist did list the industry segment each firm fell into.

      Belatedly I am sorting the information I have above into industry segments. Look for an update in the future that provides this information for each firm listed here.

    1. Thanks Pradeep! I am sure you are right, but I don’t want to leap to any unfounded conclusions either. They *could* be doing their documentation using some other XML schema, like DocBook for example. So will hold off on listing them until there is further evidence.

  1. At my current company, DITA Exchange, we use our own product to drive our web-site (www.ditaexchange.com). We provide DITA solutions for “classic” tech-docs as well as the regulated Life Sciences industry.
    My former company, LORENZ Life Sciences, uses DITA for software product manuals.

    1. Thank you! I have added both firms to my master list, and when I launch the “Mk III” version of the company listing early next week, they will both appear in it.

    1. Thank you for this information. I have added them to my master list and Huawei will appear in the “Mark III” update later this week!

    1. Thank you Charlie! I’ve added FAF and Ovitas to the list, though I left off Deloitte as they are already on the list.

    1. Thanks for letting me know! The firm has been duly removed from the listing.

      For others reading this posting, I have investigated and apparently the firm once had plans to use DITA but is no longer using DITA in their documentation process.

    1. Looks like there’s not enough info on your (very new?) site for me to add it to the list. At the very least I need a city/country to place Webacco in. Also, what do you use DITA for at your firm?

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  3. Keith, this list is very useful. Thanks! One way it could be even more useful would be to include pointers to the DITA-generated content that the companies offer on the web, if any. For example, we recently started publishing our user help content at help.salesforce.com. (All the links under “Documentation” go to DITA-generated content.) I only know of a few other public (i.e. no login) help sites like this, but I’d love to find more of them.

    1. I would like to do that, but the information I am able to find points more to the fact that a doc team within a company is using DITA, rather than the specific material that they put out. I do have a listing of confirmed DITA-produced output which can be found here, but it is small compared to the overall number of firms using DITA.

      Thanks also for mentioning your firm’s DITA-produced content — I will add that to the list on the aforementioned page. Cheers!

  4. You should add two columns to this list: Additional resources (for links to slide decks and case studies) and how it’s being used in the company with a list of roles/departments and/or doctypes.

    1. You have a good point Noz! Sadly, in most cases this type of information is not readily available, but in a future update I may consider adding what extra information is available that I can find.

      While this list shows which companies are using DITA, it does not give an example of the full breadth of how and where it is being used. So while I list the HQ of an organization as the “default” location, in many cases DITA may not be used there at all, but instead at one or often more locations at branch offices the company where either tech docs or communications are done. Over time I find that this information changes, as companies shift the internal ownership of tech docs within or between divisions (for larger firms in particular) so any information I post about that is likely to be out-of-date before long.

      It does make sense to me to post what other information I can, like case studies and links to sample DITA-produced docs. That is likely to be a small fraction of the full list, as not everyone is so forthcoming about their tech doc processes.

      Cheers!

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  6. I have an older list from March of 2014 that has a column for which industry the company is from. I don’t see that on the current list on this page. Perhaps I pulled it from somewhere else. Was there ever such a column on this site?

    1. Yes, I previously had “company sector” section for the listing on this page, and I removed it primarily because I couldn’t easily fit that information along with everything within the boundaries/margins. It also appears that anyone who is looking for a job using this listing are more interested in finding out where a company is located rather than the sector they are in.

      I still keep and maintain that information however, and if I can ever figure out how to expand the margins in the existing WordPress theme I will definitely add it back.

      If you are looking for information on specific firms operating in a specific sector, send me an email and I can send you that information. Cheers!

  7. I am planning to use the information to show adoption of DITA in industries related to our own: Semiconductors, Wireless, Networking, telecommunications, electrical/electronic manufacturing, information technology and services. For this use, location is irrelevant.

    Perhaps you can have a link to a page where the industry is shown instead of location. Most large companies have locations all over the world, and someone looking for a list of DITA adoption doesn’t care about location.

    1. Just so that others are aware, I responded to John K.’s request offline, and sent him the information he wanted. If there is anyone else who is looking for similar information, please let me know.

      1. Hello,

        We’re also in the semiconductor industry and are looking to implement a DITA workflow. Can you please send me the same information? Thank you.

        1. Send an email to me at keith AT ditawriter.com and I’ll collate and send the latest information to you. (All I get from your login is your company, not your email).

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    I haad been hoping tto start my own blo in the near future.
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  9. Hi Keith,
    thanks for the list – it’s great to see who else is using DITA.
    My company uses DITA as well – COPRA System in Berlin, Germany.

  10. Hi Keith,

    YAMAGATA INTECH works with DITA.
    Company: YAMAGATA INTECH (Shanghai) Co., Ltd
    Industry type: Consultancy (one of worldwide Language service provider)
    HQ Location: Yokohama
    Country: Japan

    Would you pls add us to the listing, thanks!

  11. The U.S. Federal Reserve uses DITA for reports and minutes (but not currently for its bank inspector manuals, although that may be changing).

  12. Tweddle Group, as a supplier to several automobile manufacturers worldwide, writes, translates, and delivers vehicle owner information (i.e. glovebox manuals, onboard information systems, mobile apps), and service information (manufacturer dealer service websites and service bay diagnostic applications). We are using DITA XML on multiple CMS instances to create and deliver this content.

    HQ: Clinton Township, MI (metro Detroit)
    International offices: Belgium, Italy, China

    1. Hello there: I actually have Tweddle Group in my listing of DITA Consulting Firms at: http://www.ditawriter.com/dita-consultants-listing/, as I understand your firm creates content for other companies (which is one of the categories). Tweddle was formerly listed on this page, and then I moved it–along with several other, similar firms–to the other page. If you think the listing on the consultants page needs updating, please let me know!

      1. Hi, Keith,
        While I somewhat understand the logic of listing us there instead of here, I personally feel that we align here much better. The supply chain of large manufacturing industry verticals is easily misunderstood. Does Tweddle “consult”? Yes and no. As an automotive supplier, we contract with OEMs. We become their “pubs groups”; we don’t work with their people; we ARE their people. I have a hard time associating the term “consultant” with what we are, a 700-employee, $200M company that delivers 12 million owners information glovebox kits per year, and, using the single-sourcing that DITA encourages, delivering that same content to various digital platforms including the head unit in the dashboard.

        Now, I don’t want you to create a third category, “supply chain” firms. I just wanted to say that I feel much more affinity with the firms on this page than the firms on the other page. When I attend DITA-oriented conferences, the “consultants” are behind tables in the exhibitor hall. That’s not me; I’m running with the hands-on production users attending sessions and evaluating vendors, products, and consultants for possible software purchases and professional services engagements.

        Anyway, think about it. Thanks.

        1. You make some good points. When I originally came up with the separate listing, consultants were (and still do) make up the bulk of the companies represented, and I didn’t want to start a third list just for the companies that offered outsourced DITA content creation as well (which at the time would have been small, and also comprised of firms that also offered consulting services). Am thinking now that either I should list these firms separately, or perhaps simply rename that page “DITA Services” instead. Your thoughts?

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