Bob Beims on Delivering Docs to Customers in New Formats

No Time to RTFM? Bob Beims on YouTube
No Time to RTFM? Bob Beims on YouTube

This video on YouTube was just pointed out to me by Bob Beims, showing him at some sort of trade show where he is talking about how Freescale is trying to reach out to their customers by giving them the information they need in whatever platform they need it in.

Consider that DITA XML is behind all of this and you can begin to appreciate the depth of the dedication and development effort that has been put in to make this possible (for a start, plenty of different XSL output types needed for the various delivery platforms that customers may have).

About

"DITAWriter" is Keith Schengili-Roberts. I work for AMD as a Senior Manager for Technical Documentation, and have recently helped usher in a new company-wide DITA-based CCMS. And I like to write about DITA and the technical writing community. To get ahold of me you can email me at: keith@ditawriter.com.

View all posts by