CIDM Social Media Study

CIDM Social Media Study

Seemingly appropriate for Cyber Monday, here’s another interesting survey from the folks at CIDM that focuses on how firms are incorporating social media into their user documentation (or not). Again, not DITA-specific, but of real interest to anyone who is working with technical communications these days. Here’s a link to the survey. Here’s the blurbRead More

DITA-related Tools

DITA Tools Mk. II

In addition to DITA-capable Component Content Management Systems (CCMSes) and DITA-optimized XML editors, there are various other tools available to help documentation teams and individual technical writers who are working with DITA. In the work I have done as a consultant for Yellow Pencil, I often find that organizations require more sophisticated output features thanRead More